Preparing for a Welcome Woof | owner tips
You may be nervous to meet a borrower from BorrowMyDoggy for the first time and want to ensure the happiness and safety of your dog. We want that for you too and our aim is for you to build long-lasting, trusting relationships with the borrower. Your first meeting, or ‘Welcome woof’ as we like to call it, is key to starting off strong.
We want all our members to feel confident using the service so we have compiled our top tips for your first introduction. Taken from the combined experience of our members and our individual experiences as borrowers and owners, this guide should leave you feeling prepared for your ‘Welcome woof’. If you are left with questions then we encourage you as always to speak to our friendly Help Team.
You can arrange your Welcome woof using the messaging feature on our website without having to exchange any personal details. We recommend meeting in a neutral, public space like a park that your dog regularly goes to or is familiar with. You can suggest doing this multiple times if you prefer as there is no rush to leave your dog for the first time.
Of course, this is dependent on what your personal requirements are. If there are factors that don’t allow for this then choose the next best thing that still allows you to get to know the borrower in person.
Communicate your needs
Open communication and honesty is important to prevent misunderstandings or one party being let down. You should discuss your expectations and boundaries for what you both want to get out of BorrowMyDoggy. As the borrower isn’t a paid dog walker, their availability may vary and it is best to clarify this from the start so you can manage your expectations and find extra borrowers if needed. You can discuss things like:
- Your care needs - are they regular or sporadic or up to the borrower?
- Do you anticipate there will be times you need last minute care?
- What is your purpose on BorrowMyDoggy (if you haven’t already discussed this)
Once you are both on the same page, let the fun begin!
Helping the borrower bond with your dog during the welcome woof is useful to both you and the borrower. You will be able to educate the borrower on your dogs individual needs and ensure training is kept up in future.
We recommend bringing treats or toys, whichever motivates your dog more, which you can give to the borrower during this session. Establishing how your dog behaves in thi environment and ensuring the borrower is able to handle it will help all of you when they beging to borrow your dog more often.
We have already mentioned communication but the last thing we want to mention is what to do if the meet up doesn’t go to plan. If you feel that the match isn’t working for you or you have different availability, then let the borrower know. If you think there is something wrong and you want to discuss your experience with us, please do! Our Help Team are happy to listen to you and find a way to help you. Whether this is reaching out to the borrower about your experience or helping you find a more suited match.